Our 3 New Zealand branches are really close to the airports in Auckland, Christchurch and Queenstown. If you are arriving in on a flight, give us a call when you land and we’ll send a van to come and pick you up.
If you are not arriving on a flight and you want to come directly to the branch. All the details for getting to our branches via shuttle or arriving directly are available on the following pages Dollar Auckland, Dollar Christchurch, Dollar Queenstown.
You need to return the vehicle to the branch listed on your rental agreement for more details on these branches you can check out the following pages on our website: Dollar Auckland, Dollar Christchurch, Dollar Queenstown. Please note our locations are open between 7.30am and 6pm daily and you will need to return your vehicle at the designated time on your rental agreement within these hours.
Our locations are open between 7.30am and 6pm daily and you will need to return your vehicle at the designated time on your rental agreement within these hours.
Yes – if you are booking with Dollar and planning to travel between islands, you can take your car on the Cook Strait ferry to get between Picton and Wellington (or vice versa).
You will need to book the ferry at you own cost and there are two ferry crossing companies you can book with, click below for more details:
New Zealand law requires all drivers to carry a full valid driver’s licence with a photo in English or an accurate English Translation
You can visit the New Zealand Transport Agency website for more information on licence requirements in New Zealand.
You need to be 21 years of age to rent a vehicle with us and if you are between 21 to 24 years of age there is a surcharge of $15 (excl GST, $17.25 incl GST) per day.
Yes, it’s $11.50 (incl GST) per driver, per rental and is arranged at vehicle pick up. All drivers must be present to show their drivers licence at the time of collection.
You can hire snow chains and/or ski/board racks during the winter period (1 June – 31 October) at South Island locations. You can add these when you book your vehicle or add them to your rental at time of pick up if available.
The cost to hire both snow chains and ski/board racks is from $12 excl GST per day ($13.80 per day incl GST) or $60 excl GST ($69 incl GST) for 5 or more days. For North Island skiing we recommend hiring from a trusted supplier at the base of the mountain.
We do not take cash payment, however, we do accept Eftpos and most major credit cards, full payment will be taken at vehicle collection. Please remember that the credit card holder must be present at the time of collection. A 2% +GST fee will apply should a credit card be used as payment.
We take a bond of $250 at the time of pick up.
Our selection of coverage options gives you the choice to select the option that allows you peace of mind while you travel. You can choose your coverage level while you make your booking.
Basic coverage is included in your quote. Excess liability will vary depending on your rate choice and vehicle category.
Reduced Risk Cover
Reduced Risk Cover reduces your risk to a maximum liability of $500 (excl GST). This will vary depending on your rate choice and vehicle category.
Stress Free Cover
Comprehensive cover with $0 liability.
Our first concern if you are involved in an accident is your personal well-being. If you do happen to be involved in an accident, you should do the following:
All vehicle repairs must be conducted with the formal approval of your nearest Dollar branch.
We provide free 24-hour mechanical Roadside Assistance. In an emergency, breakdown or accident call 0800 525 525.
Dollar’s Roadside Assistance does not cover non-mechanical defects such as lost keys (or when you find your keys but they’re locked inside the car). The same goes for when the battery is flat due to the lights being left on, when you’ve got a puncture etc.
The good news is that you’re still eligible to receive assistance. But you’ll need to cover the call-out fee.
Sorry we can’t guarantee the make, model or colour of the vehicle as we often have varying models, makes and colours within the same vehicle class.